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Freshdesk | Customer support software by Freshworks

https://freshdesk.com

An online cloud-based customer service software providing helpdesk support with all smart automations to get things done faster. Sign up for a free trial today!

Single Sign-On in Freshdesk – Freshworks support

https://support.freshworks.com/…/articles/50000001658-single-sign-on-in-freshdesk

Once you have configured the SSO settings at the Freshworks Neo Admin Center, you can disable the SSO from Freshdesk’s end. New Single Sign-On set up in Freshdesk. If you are going to set up SSO in the account for the first time, then you can directly configure it on the Freshworks Neo Admin Center.

Customer portal software | Try for free – Freshdesk

https://freshdesk.com/customer-portal-software

Freshdesk is a customer portal software that is capable of multi-product support. If you’re a large company or an enterprise, you can create dedicated support portals for each of your products, and manage all customer conversations in a unified location. The design language of each portal can be seamlessly tweaked based on the individual product.

Logging into Freshservice – Freshdesk

https://support.freshservice.com/support/solutions/articles/234481-logging-into-fresh…

login. You’ll also be able to raise a ticket without logging in (you’ll be prompted to provide your official email address), but you will need to login in order to track a ticket you’ve raised. Click on “Login” in the top-right corner to do so. You can login to Freshservice using one of two options: 1.

Freshworks Marketplace

https://www.freshworks.com/apps/freshdesk

Lend a visual and intuitive look to Freshdesk to view ticket properties without opening a ticket. Latest View More ,,, Toggl Track. Optimize workflows and time spent on tickets with Toggl Track.,, BaseLinker – e-commerce integrations. BaseLinker is an e-commerce integration and multi-channel sales management system. …

Office 365 – Freshworks Marketplace

https://www.freshworks.com/apps/freshdesk/office365

The Office 365 app for Freshdesk allows you to change ticket priority, assign agents, update ticket status, and open Freshdesk ticket right from your Outlook account without logging into Freshdesk.

LoginTC – Freshworks Marketplace

https://www.freshworks.com/apps/freshdesk/logintc

The LoginTC AD FS Connector provides a LoginTC multi-factor authentication (MFA) method to your AD FS deployment, used by your Freshdesk SSO. When an agent signs-in to Freshdesk, they are re-directed to your on-premise AD FS where they will enter their login credentials. Agents are then re-directed to a page where they can choose their …

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